Airline Review: Meridiana

Our recent vacation to Italy hinged on the fact that we found insanely cheap airfare direct to Naples from JFK.  The airline?  Meridiana.  I had never heard of it, and it seemed that much of the internet hadn’t either when I went to do my due diligence before clicking “buy now”.  Well, for anyone who’s found similarly cheap airfare, here are some things to know before you decide to close your eyes and check your credit card statement later.

The basics:

  • Comfort – solid leg room in economy class
  • Amenities – No personal TVs at each seat, a few “larger” TVs in the aisle, 80s/90s style
  • Food – Totally frozen (I’ll get to that later)
  • Timeliness – On time arrival in Naples, early in to JFK, but no gate for us for an hour!
  • Friendliness – Unique

The stories:

When we boarded our flight at JFK the air conditioning was not and had not been turned on in hours.  The flight was sweltering hot.  As someone who is always cold, I was fine. Scuba Steve on the other hand, not so much.  Paranoid that the entire flight would be a fire ball he was in a panic.  At one point he may or may not have threatened to disrobe if this kept up.  Fortunately, as the flight got underway the air conditioning did turn on.  Crisis averted.

During dinner on the flight, the staff was incredibly rude.  One flight attendant missed the glass when pouring drinks completely and poured water all over Steve.  Instead of apologizing, providing napkins, offering any show of empathy, the flight attendant glared at my husband and then kept serving.  It was really bizarre behavior that was indicative of the overall attitude the rest of the staff as crossed the pond.

Since our flight was a red eye that left at 3pm, I popped a few Nyquil in the hopes of passing out (which I did, hallelujah!) and woke up just in time to reach Italy raring to go. Because I was comfortable, with leg room.  Even if the person in front of my put their seat back, my 5’5″ frame was unobstructed. On the other hand, Scube was left watching movies on the TV they had in the aisle on this circa 1970s airplane.  Could have been worse, but could have been better.

On the flight home, the sentiment of the staff improved, and the food got worse.  In fact, the pasta salad served on everyone’s plate was frozen completely solid.  WTF?  How can an airline do that?  When Scube pointed this out to the flight attendant, she was incredibly apologetic and said everyone’s food was frozen.  How is that right?  Or possible?

So here’s the deal with Meridiana.  If you want to get from Point A to Point B with zero frills, frozen food, and a piss poor attitude, book this flight.  You’ll get all the way to Italy for really cheap ($600/rt), but if you prefer to pay for a bit more amenities, smiles, and warm food, go elsewhere.  Would I fly Meridiana again?  Possibly, but at least I’ll have both eyes wide open if I do.

Sidenote:  For those that love reality tv the way I do, Caroline Manzo, of Real Housewives of New Jersey fame, flew Meridiana with her family to Naples en route to Positano.  So, the airline is in fact “celebrity” approved.

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